How long will it take to get my bag?All orders are created in the order they are received. Materials are ordered and production of your item begins. Allow 4-6 weeks for production. We will communicate with you via email if there are any updates or you have questions. You will receive an email with the shipping information and tracking number.
What is your return policy?
Our policy is 14 days from when your order is delivered to return it. It must be returned in original condition. When we receive the bag, it will be inspected for wear. A refund will be issued accordingly. Feel free to send us an email if you have questions.
Where are your bags made?
Right in our Malvern, PA shop - we make everything from start to finish. Lance designs and handcrafts these items.
Do you do custom designs?
At this time we only offer the Murphy XL Weekender as a "custom" design. We will coordinate with you to select leather color(s), hardware, & lining.
Can I come see your bags in person?
SOME of our bags are available to see at our shop, located at Byrum's Shoe Service.. The address is: 81 Lancaster Avenue, Malvern PA 19355. Not all items are available to see.
@Atelier56_ - DM us on instagram
email@example.com - email
484-787-9329 - shoot us a text!